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Frequently asked questions

Indeed, we do. All you have to do is select "post.nl pickup point shipping" during checkout. What's slightly confusing is the fact that you select the actual pickup point in your neighbourhood on the "Thank you" page after you pay, and that part of the interface is only in Dutch at the time of this writing. We hope to make it clearer in the future. Read more here.

After your order is fulfilled, you get a track and trace link from post.nl, our partner. It contains an estimated time of delivery. If it's not in your inbox, please check the spam folder in your email. If it's not there either, please reach out to us by responding to the order confirmation email, you should have at least that. We will promptly look into your inquiry and make things right.

This is done automatically. All you have to do is navigate to a page of a product that is currently out of stock. It will show a big red "Notify me" button. Then you hit that button and fill in your email address. It will ensure you are emailed when the product is back in stock. Note that all emails are stored encrypted by a third party, we never see them and we never use them directly. Therefore, they cannot be used for marketing purposes or any other purposes apart from sending out notifications.